Frequently Asked Questions
We sell fragrances inspired by well known high street brands. All our perfumes are parfum intense strength which is stronger than eau de parfum and eau de toilettes.
Our fragrances are produced in Spain and Greece. We then bottle the perfumes by hand in the UK. As our products are produced in the EU, they are 100% cruelty free (this is not always the case outside of the UK and EU). Please note, neither us or our suppliers sell to China.
Please note, whilst most perfumes are vegan, some are not. All our perfumes are now clearly marked on the website if they are vegan. None of our perfumes contain animal products but some floral notes cannot guarantee they are 100% vegan.
Due to the higher oil content, our fragrances last a minimum of 6 hours with most saying it lasts at least 10-12 hours. Some perfumes may even last over 24 hours!
Take note to read our blog on tips to make your perfume last longer. Rubbing perfume vigorously (eg. on wrists) reduces how long they last, but a spritz straight after a shower is the best way to smell great for longer!
Currently, we only ship to the UK.
No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal details.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
Please note, orders over a certain amount will qualify for FREE shipping.
There are also 'Build Your Own' bundles for those looking to SAVE.
We accept payments via Clearpay, Klarna, Paypal and all major credit and debit cards such as Mastercard, and VISA.
If you wish to amend or cancel please contact us as soon as possible and we will try to make changes provided the order has not been dispatched.
Once dispatched, we are unable to cancel an order. Should you wish to return and receive a refund, please note you will be liable to pay for the delivery.
On the Checkout page, you can type in the discount code and view your savings before paying. Please note, some codes are limited time only offers, or only work on certain products. Read the offer terms carefully and/or contact us at sales@theparfumclub.co.uk if you have any questions.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
We aim to dispatch orders within two working days. We typically post with APC Overnight who usually deliver next day but we advise waiting 2-3 working days (excluding bank holidays). A tracking number will be provided.
Any parcels delivered by Royal Mail will be tracked. We advise waiting 2-5 working days although Royal Mail do not guarantee delivery times.
If you are not satisfied for any reason, please email us straight away on sales@theparfumclub.co.uk explaining the issues. We offer a 30 day moneyback guarantee and, if we can't resolve the problem and/or you want a refund - then no problem, we totally understand. Please note, we have a full returns policy with detailed terms and conditions.